Question 1

How do I add a chatbot to my website?

Accepted Answer

Just paste one line of code into your website's HTML. Chatio works with any platform — WordPress, Shopify, custom HTML, React, and more. Setup takes under 2 minutes.

Question 2

Is there a free plan?

Accepted Answer

Yes. Chatio offers a free plan with 1 chatbot and 100 messages per month — no credit card required. You can upgrade anytime as your needs grow.

Question 3

Can I train the chatbot on my own content?

Accepted Answer

Absolutely. You can train your Chatio bot on your own documents, FAQs, product descriptions, and website content for accurate, brand-aligned responses.

Question 4

How much does Chatio cost?

Accepted Answer

Chatio is free to start. Paid plans begin at €19/month (Starter — 1 chatbot, 2,000 messages) and €49/month (Pro — 5 chatbots, 50,000 messages). Enterprise pricing is available for larger organizations.

Question 5

Can I cancel my subscription at any time?

Accepted Answer

Yes. You can cancel or change your plan at any time from your dashboard. No lock-in contracts.